In the back of your receiver, make sure the speaker wires are as follows. 




Also deending on your Model there a few things you can do:

on the older system Cat 820 Static is an issue.  So on the back of the system, there are sliders that you need to slide up and down atleast 10 times.  Blow out the back 

of the receiver with a can of air and use a dusting rag.